returns
Norman Spence is dedicated to developing wonderful health and beauty products, supported by the highest levels of customer service.
Due to the quality of our ingredient sourcing and the care we take in producing our products, we are extremely confident that you will be delighted with any purchase you make. However, if for any reason you are not entirely satisfied with the results then we offer a full, quibble-free refund*. All that we ask is that you endeavour to use all of the contents prior to requesting a refund.
If you need to return goods, clients should contact our customer services team either by phone +44 (0)870 777 1110, fax +44 (0)870 777 6665 or email customerservices@normanspence.co.uk. If the goods are being returned because they were incorrectly supplied, then we will also refund your postage and packaging costs.
* Offer does not apply to Norman Spence Black Label due to the unique costs associated with production.
